Terms and Conditions
Your Information
The personal information you grant when you make a purchase, register/update an account, or seek information (i.e. personal information, name, credit card details, address, email address, telephone number) is backed in private files of our secure website server and domestic system. If you are visiting chef-bandit.com within the United States, you will be (automatically) connected to domestic servers.
All chef-bandit.com will be approved and fully handled within the United States.
Security
We require your personal name and address to deliver your order(s). We also need a phone or e-mail to contact you if the address is incorrect. To stop receiving e-mails from us, opt out of subscription and/or promotional e-mails.
The security of your personal information is important, to you and to us.
Every page on our website has the highest security measures to protect your (personal) information. We do not store your credit/debit card information.
Please note that no method of browsing the internet is 100% safe and/or secure.
Cookies
We utilize cookies to determine you for a more personal experience. Cookies are information that is automatically stored on your computer if your browser accepts them. Cookies do not have your personal information like your name, address, or any financial details. You get a unique ID number on your cookie, which gives us access to information that shall improve your experience when shopping on our website - such as remembering what you have in your shopping cart, providing you with personal pages based on your previous viewing, or purchasing history. We also use cookies to keep an eye on website traffic.
Ordering
When you place an order, provide us with your name, address, personal phone number, email address, and credit/debit card information. This automatically creates an account for you, as a result, you can place orders quickly. We do not store credit/debit card information.
Shipping
In order to ship and track your order, your name and address are available to shipping companies such as United Parcel Service. We also require a form of contacting you, such as an e-mail or phone number in case the address information is incorrect.
Product Information
The products visible on the Chef Bandit website can be ordered and delivered in the United States and certain countries. All prices on Chef Bandit are displayed in the U.S. Dollar and are valid/effective in the U.S.
Reference to any products, services, or any other information by the trade name (trademark, manufacturer, supplier, etc.) does not indicate or imply endorsement, partnership, sponsorship, or recommendation by Chef Bandit.
You cannot sell or resell any products you buy or receive from Chef Bandit. Chef Bandit has the right, with or without notice, to cancel or reduce the quantity of any order(s) to be filled that may violate these Terms of Use.
Consumer’s right of withdrawal
The Consumer may dissolve an agreement regarding the purchase of a product without stating reasons during a reflection period of fourteen calendar days after receiving the product (in the event of several products in a single order: after receiving the last product).
This right of withdrawal shall exclude:
1. Products manufactured according to consumers’ specifications, which have not been manufactured and which are being manufactured based on Consumers’ individual choices or decisions, or which are intended for a specific person, including all embroidered products;
2. sealed products that may not be returned due to health-protecting or hygienic measures and whose seal has been removed after the delivery;
3. products which due to their nature have irreversibly been mixed with other products upon delivery;
4. Within fourteen days after revoking the right of withdrawal, the consumer shall ship back the product at his costs, or hand it over to the Seller, including any accessories, in original condition to the extent such is reasonably possible, while observing the Seller’s instructions.
5. In case the consumer has paid an amount, the Seller shall proceed with the refund as soon as possible, however within fourteen calendar days after reshipment or after the right of withdrawal has been revoked.